Privacy Policy kejapjudi – Player Data Protection

Kejapjudi ("we", "Platform", or "Company") respects the privacy of every player who uses our services. This Privacy Policy is provided to transparently explain how we handle your personal information — from the point of collection through to data deletion.

This policy covers all your interactions with Kejapjudi, including browsing our website, registering an account, making financial transactions, contacting our customer support team, and using any feature within our mobile app.

We understand that your trust is kejapjudi's most valuable asset. That's why we never take a casual approach to privacy — every data-related decision is made with our players' interests and safety as the top priority.

Kejapjudi collects two main categories of data: information you provide directly to us, and information collected automatically when you use our platform.

Information you provide directly:

• Full name as shown on a valid identification document
• Date of birth for minimum age verification
• Active email address for account communication and verification
• Mobile number for two-factor authentication (2FA)
• Current residential address for KYC verification
• Payment method details (FPX, DuitNow, TNG eWallet) — bank account numbers or digital wallet details
• A copy of your identity document (MyKad or passport) for the KYC process
• Copies of your three most recent bank statements as proof of source of funds

Information collected automatically:

• IP address and general location information (state/country)
• Device type, version, and operating system in use
• Web browser or mobile app type and version
• Game session data including login times, session duration, and betting activity
• Complete financial transaction logs including deposits, withdrawals, and bonuses received
• Cookie data and tracking technologies used to improve the user experience

Every piece of data collected by Kejapjudi has a clear and legitimate purpose. We do not use your data beyond what is necessary to provide you with a quality and secure service.

The primary purposes for data use at Kejapjudi are as follows:

• Identity and eligibility verification: Ensuring players meet the minimum age requirement of 18 years and are not on any self-exclusion or prohibited persons list.
• Financial transaction processing: Processing deposits, withdrawals, bonus payments, and all other financial activities safely and accurately.
• Fraud detection and prevention: Monitoring suspicious account activity, detecting unauthorised access attempts, and protecting your account from misuse.
• Customer support provision: Enabling the kejapjudi support team to assist you effectively when you contact us via live chat or email.
• Legal compliance: Fulfilling mandatory reporting obligations to relevant authorities as required by law, including anti-money laundering (AML) requirements.
• Platform improvements: Analysing usage patterns in aggregate to improve the performance, usability, and features of the kejapjudi platform.
• Service communications: Sending important notifications related to your account, security updates, and promotional information you have opted to receive.

Kejapjudi does not sell player personal data to any third party for commercial purposes. However, in operating the platform, we work with carefully selected and trusted service partners.

Your data may be shared with the following categories of third parties, and only for the stated purposes:

• Payment service providers: Financial institutions and payment processors handling your deposit and withdrawal transactions — they are bound by strict confidentiality agreements.
• KYC verification providers: Third-party identity verification companies that help Kejapjudi securely verify players' identity documents and addresses.
• Game providers: Gaming software companies that require basic session data to operate games correctly — they do not receive your full financial or identity information.
• Cloud infrastructure services: Server and cloud storage providers that store our data in encrypted, secure environments.
• Legal authorities: Law enforcement agencies, regulatory bodies, or courts when we are required to do so by applicable law.

All third parties working with Kejapjudi are subject to data processing agreements that require them to use your data only for specified purposes and to implement security measures consistent with our standards.

Data security is an absolute priority at kejapjudi. We continuously invest in the latest security technologies and procedures to ensure your personal and financial data is protected at all times.

Security measures implemented by kejapjudi include:

• Data encryption in transit: All communications between your device and Kejapjudi's servers are encrypted using TLS 1.3 protocol with 256-bit encryption — the same standard used by leading banking institutions.
• Data encryption at rest: Sensitive data such as passwords and financial information is encrypted using strong hashing algorithms before being stored in our database.
• Two-factor authentication (2FA): Every login to a Kejapjudi account is protected by 2FA via an OTP code sent to the registered mobile number.
• 24/7 threat monitoring: kejapjudi's cybersecurity team continuously monitors for suspicious activity and responds to threats in real time.
• Regular penetration testing: The Kejapjudi platform undergoes regular security testing conducted by independent security experts to identify and address any potential vulnerabilities.
• Employee access controls: Internal staff access to player data is restricted on a need-to-know basis, with every access automatically logged and audited.

While Kejapjudi implements comprehensive security measures, no system in the world can guarantee absolute security. We encourage players to take their own precautions, such as using strong passwords, not sharing login credentials, and promptly reporting any suspicious activity to our support team.

Kejapjudi uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies used by kejapjudi:

• Essential Cookies: Required for core platform operations, including login authentication and session preference storage. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how players use our platform — such as the most frequently visited pages and page response times. All information is collected in aggregate and anonymised.
• Functional Cookies: Storing user preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics Cookies: Helping us understand usage patterns for the continuous improvement of the kejapjudi platform.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and your experience on the Kejapjudi platform. For more information on managing cookies, please refer to your web browser's documentation.

As a Kejapjudi player, you have the following rights regarding your personal data, which we are committed to facilitating:

• Right of Access: You have the right to request a copy of all personal data we hold about you in a readable format.
• Right to Rectification: If any of your personal data is inaccurate or outdated, you have the right to request an immediate correction or update.
• Right to Erasure: You may request deletion of your personal data when it is no longer needed for the purpose it was collected, subject to applicable legal retention requirements.
• Right to Restriction of Processing: In certain circumstances, you may request that we restrict how we process your personal data while a dispute or review is ongoing.
• Right to Data Portability: You may request that we transfer your personal data to another service provider in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as marketing communications.

To exercise any of the above rights, contact the Kejapjudi support team via 24/7 live chat or our support email. We will process your request within 30 business days and may require identity verification before proceeding to ensure the security of your account.

Kejapjudi retains player personal data only for as long as necessary for the purpose it was collected, or for as long as required by applicable law.

Data retention period guidelines at Kejapjudi:

• Active account data is retained for as long as your account remains active on the Kejapjudi platform.
• Financial transaction records are retained for a minimum of five years from the transaction date in accordance with Malaysia's financial legal requirements.
• KYC documents are retained for a minimum of five years after account closure in accordance with AML compliance requirements.
• Customer support communication logs are retained for three years for reference and dispute resolution purposes.
• Technical and security log data is retained for 12 months before being securely deleted.
• Account data closed at a player's request is deleted within 90 days after all related obligations are settled, unless a longer retention period is required by law.

The Kejapjudi platform may contain references to third-party services such as game providers and payment processors integrated within our platform. This Privacy Policy applies only to data collected directly by Kejapjudi.

Each third-party service integrated within the Kejapjudi platform is governed by its own privacy policy. We encourage you to read the privacy policies of those providers to understand how they handle your data.

Kejapjudi is not responsible for the privacy practices or content of any third-party services you may access through our platform. The decision to interact with any third party is entirely at your own discretion.

Kejapjudi reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.

When there are material changes to this Privacy Policy, Kejapjudi will take the following steps to ensure our players are informed:

• Updating the "Last Updated" date shown at the top of this page
• Displaying a clear notice on the platform's home page for at least 14 days after changes take effect
• Sending email notifications to all active registered players outlining the key changes made

Your continued use of the Kejapjudi platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and stop using our platform at any time.

We recommend revisiting this page periodically to stay informed on how kejapjudi protects your personal information.